We have circa 30 directly employed engineers and apprentices, all are a minimum Level 2 NVQ qualified and hold either F Gas or Gas Safe and sometimes both.
Our engineers and service teams are experienced working across multiple industries. Other services offered range from fire and smoke dampers to water treatment to blood fridges and more!
All clients will be allocated a Service Manager & Service Co-Ordinator to their site, with an SLA for reports and remedial quotation turnaround of 48hrs.
Here when you need us
We offer 24/7/365 call out support with response guaranteed within 24 hours We always endeavor to get an engineer dispatched as soon as possible. For emergencies we work to a 4-hour SLA.
DBS is our go to HVAC provider. The service they have offered from day one to current date has been fantastic and we hope to work with them for many years to come. Sarah introduced us to the business and has always delivered to promise. The quality of work from the engineers and their knowledge is excellent, backed up by Charlotte in the office who is like an extension of our own team. Urgent works are always dealt with on time and as a priority. We’re also building a relationship with their M&E division, who have been equally as straightforward to deal with and have given some great solutions to projects we’ve had. All in all a great partnership - I would not hesitate to recommend DBS Group.